Home Depot To Pay 2 Million Settlement For Overcharging Customers

Home Depot Settles for $2 Million Over Plumbing Overcharges

Home Depot to Pay $2 Million for Overcharging Customers on Plumbing Services

Atlanta - The Home Depot has agreed to pay $2 million to settle allegations that it overcharged customers for plumbing services, Georgia Attorney General Chris Carr announced Wednesday. The settlement resolves a lawsuit filed by Carr's office in 2021, which alleged that Home Depot charged customers for plumbing services that were not performed or were not necessary. The lawsuit also alleged that Home Depot failed to provide customers with accurate information about the cost of plumbing services. Under the terms of the settlement, Home Depot will pay $1 million to the state of Georgia and $1 million to affected customers. The company will also implement new policies and procedures to ensure that customers are not overcharged for plumbing services. "This settlement is a victory for Georgia consumers," Carr said in a statement. "Home Depot has agreed to pay back the money that it overcharged customers and to change its business practices to prevent this from happening again." The settlement is the latest in a series of actions taken by Carr's office against companies that have allegedly overcharged customers for home improvement services. In 2020, Carr's office reached a $3 million settlement with Lowe's over similar allegations.

What Home Depot Customers Should Know

If you believe that you were overcharged for plumbing services at Home Depot, you can file a complaint with the Georgia Attorney General's Office. You can also contact Home Depot directly to request a refund. Home Depot has agreed to provide refunds to customers who were overcharged for plumbing services. The company will also provide customers with accurate information about the cost of plumbing services.

Tips for Avoiding Overcharges on Home Improvement Services

* Get multiple quotes from different contractors before hiring anyone to perform work on your home. * Ask for a written estimate that includes the cost of all materials and labor. * Be sure to understand the terms of the contract before you sign it. * Pay only for services that have been completed to your satisfaction. If you have any questions about your rights as a consumer, you can contact the Georgia Attorney General's Office at 404-651-8600.